Online configurations have long been a standard feature of e-commerce. Over the past few years, they have been continuously refined and expanded. The next stage of expansion: immersive product configurators. Thanks to major advances in virtual reality and augmented reality, completely new possibilities are opening up here for an unique and immersive customer experience. Together with our partners and customers from the automotive and gaming industries, we will shed light in this presentation on what is important when integrating immersive experiences into online and retail environments – and what the future sales journey will look like in the metaverse. We firmly believe that you will be impressed. Customer Experience Digital Sales & Service Platforms Dome Stage | 04:45 - 05:35 pm | Panel

Leadership is under drastic pressure to change – not only due to rapidly changing framework conditions, but also because of constantly changing requirements from customers and employees. What should leadership look like in the future? How can it encourage employees to organize themselves and take responsibility? And what needs to be considered on the journey to leadership in an agile context? In this introductory presentation, you will get to hear two experts in agile leadership have an inspiring dialog. They share their two insights and answer three key questions: What makes a good agile leader? Why do self-organized teams still need leadership? How does agile leadership succeed? Our experts take various view pointsviewpoints in the presentation to introduce you to the multi-layered levels of agile leadership. The focus is on agile leadership with the customer and as a manager at MHP. Immerse yourself in the diversity of agile leadership and help shape this cultural change. Personal Development Stage P | 01:05 - 01:25 pm | Personal Development