AI is bantered about a lot lately but what about how small business can leverage its technology and tools to enhance process, procedure and operations. Biz Glitch's weekly #BizBanter Twitter Space will collaborate with Nadia The Mompreneur of MetaHers with her newly launched AI-Mazing Women Twitter Spaces with a focus on AI.

There's a lot of discussion around the customer journey and how all the aspects of onboarding and maintaining the client's satisfaction. However, as flawed humans, we don't always get it rightt. Is there a fine line between managing expectations and mitigating entitlements. How does communication play a factor in how we interact with clients and how we train employees to interact with clients/customer.s