The last of its kind - The challenges IT will face after major projects IT has become a highly dynamic competitive factor - it must be continuously developed to ensure that complex business processes run efficiently and securely at all times. From customer experience to manufacturing and logistics. This brings new challenges: How can the know-how of IT systems be secured for everyone? How can technical monocultures and dependencies on service providers and software vendors be avoided? And what will the IT infrastructures and large-scale digital projects of the future look like? You will get answers to these and other questions in this impulse lecture. You can look forward to valuable impulses that will help you and your company to correctly assess the opportunities and risks of modern IT systems as well as their external requirements and dependencies. Customer Experience Digital Sales & Service Platforms Stage M | 03:35 - 03:55 pm | Impulse Session