Want to know what polar bears, Elon Musk, Jeff Bezos and a couple of shot glasses have to do with personal development in a consulting company like MHP? Then this introductory presentation is right for you. It not only gives you an insight into topics such as subjective and situational perception, you will also get to grips with different interpretations of a work-life balance. Not to mention, we discuss polar bears and their differences. All this is in no way a scientific evaluation – rather it is a subjective consideration of a multitude of experiences gained from 7 years of MHP, 15 years of business and 35 years of being the child of a psychologist. All these impressions are mixed with a little north German humor and the result is a self-conceived model, illustrated with a number of examples. So, expect well-founded insights delivered with a wink. Personal Development Stage P | 05:15 - 05:35 pm | Personal Development

Today, companies communicate with their customers on many different channels – Salesforce’s customer data platform (CDP) enables valuable insights from all touchpoints to be linked, analyzed and used for personalized campaigns. This provides companies with a scalable and data-driven high-volume data and analytics platform to maximize customer centricity. In particular, the seamless integration of sales, service and marketing solutions into the CDP has the potential to take the customer experience to a new level. What exactly does this look like? In this presentation, we will work with one of our customers to present a platform we have provided that enables the well-known OEM to launch and market digital in-car services. Discover the compelling opportunities of Salesforce’s Customer Data Platform. Customer Experience Digital Sales & Service Platforms Stage M | 04:45 - 05:05 pm | Impulse Session

The last of its kind - The challenges IT will face after major projects IT has become a highly dynamic competitive factor - it must be continuously developed to ensure that complex business processes run efficiently and securely at all times. From customer experience to manufacturing and logistics. This brings new challenges: How can the know-how of IT systems be secured for everyone? How can technical monocultures and dependencies on service providers and software vendors be avoided? And what will the IT infrastructures and large-scale digital projects of the future look like? You will get answers to these and other questions in this impulse lecture. You can look forward to valuable impulses that will help you and your company to correctly assess the opportunities and risks of modern IT systems as well as their external requirements and dependencies. Customer Experience Digital Sales & Service Platforms Stage M | 03:35 - 03:55 pm | Impulse Session

User centricity is crucial for any future business success. Fully focusing on the needs and preferences of users is a decisive factor in success, especially where data and technology interact. Companies that implement strategies that are both strategically internalized and end-to-end will be the leaders of their industries in the future. But why is this interaction so decisive for success? In this introductory presentation you will learn about the influence of user-centered action as a measure that differentiates you from the competition. You’ll also gain insight into how data and technology can become profitable enablers for product and service success. Get to grips with the relevance of user centralization with a simple example from everyday life and increase your awareness of user-centric business processes. Personal Development Stage P | 03:10 - 03:30 pm | Personal Development

Sooner or later, every company will be hit by a cyber attack. To meet today's cyber security challenges, new detection mechanisms are needed in the fight against digital attackers. In this keynote presentation, we will show you how to undergo the ultimate security audit of your IT environment. At MHP, we fully rely on SpyDR from Hidden Objects. This is an automated framework with which all Windows systems located in the Active Directory can be quickly and easily scanned for attacker traces. SpyDR closes the gaps, especially in OT environments, that are not covered by classic AntiVirus or EDR solutions and where neither the installation of a software agent on assets nor a network appliance for traffic monitoring is possible. Whether your company has already been digitally compromised or is still under attack, we can provide you with sustainable cyber security support. Engineering, Intelligent & Flexible Manufacturing, Supply-Chain Stage H | 02:00 - 02:20 pm | Impulse Session

Leadership is changing – new approaches are needed, especially for retaining talent over the long term and successfully managing agile and remote teams. Human-centered leadership provides a helpful skill set for this. It puts the person at the forefront and requires a high level of empathy, motivation, coaching, and community spirit from the leaders in question. At this presentation, you will learn about the leadership experiences of two senior leaders – in their businesses, in their families, in sports, and in society. Both combine not only a passion for basketball, but also for human-centered leadership. They talk about this regularly in their podcast “With People. For People” – and this year they will also be live at MHPFESTIVAL. You can look forward to personal and well-founded leadership insights. Personal Development Stage P | 02:00 - 02:20 pm | Personal Development

Co-creation connects groups with specific challenges. The methodology is based on users creating added value on an equal footing – for example a product or service. The great benefit of co-creation is that all the experts involved have their own experience, meaning they can learn from each other. This method is so much more than just a good solution. At its heart, it aims to learn more about the needs and challenges of users. Multiple points of view result in new approaches to solutions that were not initially evident. If all co-creators work hand in hand, the result is often better than the sum of the individual services. This is true in both private and professional life. So at this introductory presentation, learn how to apply the co-creation value to your next barbecue and to hooking your customers. Personal Development Stage P | 01:35 - 01:55 pm | Personal Development

In the food and medical sectors, seamless monitoring of cold chains is essential – along the entire value chain. Companies are increasingly being supported in this challenging task by innovative cloud services. Particularly when dealing with time- and temperature-critical products, they open up the possibility of building Logistics 4.0 – the seamlessly networked logistics chain. This session takes you to Eberspächer, a leading provider of climate control systems. Together with MHP, it has implemented a cloud solution to monitor important measured variables of a company fleet and to be able to respond proactively to incidents. MHP provides the appropriate cloud architecture for this. Learn from this example how innovative cloud services can keep a cool head. Cloud Transformation Stage M | 01:05 - 01:25 pm | Impulse Session

Production-as-a-service models enable manufacturing companies to make the processes and financing of their production facilities much more flexible and scalable. V-Frames is a good example of this. The innovative company uses a pioneering carbon injection molding method to produce extremely stable and 100 percent recyclable e-bike frames. For agile production, V Frames works with FlexFactory – a joint venture between MHP, Porsche and MunichRe. Its variable and world-leading feeding systems help V Frames to further optimize its smart factory with intelligent automation. This Impulse Lecture will present how MHP, in close cooperation with FlexFactory, supports VFrames in finding the appropriate and scalable digitalization. Engineering, Intelligent & Flexible Manufacturing, Supply-Chain Stage H | 01:05 - 01:25 pm | Impulse Session